
Ethan Monkhouse
Ever wonder how much of the conversation in your industry is actually about you? That's Share of Voice in a nutshell.
Think of it this way: your market is a huge, noisy party. Share of Voice (SOV) is a way to measure how many people are gathered around listening to you versus your competitors. It’s your slice of the attention pie, and without it, you're just guessing whether you're the life of the party or standing in a corner.
What Is Share of Voice Anyway?

At its core, Share of Voice is a competitive benchmark. It gives your marketing efforts some much-needed context, showing you exactly how you measure up against everyone else vying for the same eyeballs. Are you a market leader, a rising star, or totally invisible? SOV has the answers.
The term actually has old-school roots in paid advertising. Back in the day, it was a straightforward formula based on ad spend. If your company spent $5 million on ads and the total industry ad spend was $100 million, your SOV was a simple 5%. You could literally buy your share of the conversation.
But that's ancient history in marketing years. The game has changed completely.
The Modern Definition of SOV
Today, SOV is about so much more than who has the biggest ad budget. It’s about measuring your brand's presence across all the channels that matter. Who's really capturing the most attention? It's a critical shift because conversations are no longer confined to TV commercials; they're happening on social media, in search results, on podcasts—everywhere.
A modern approach to SOV helps you tackle the big questions:
Brand Awareness: How many people in our market actually know who we are?
Competitive Landscape: Who are we really up against, and how loud are they?
Audience Engagement: Are people just seeing our name, or are they actively talking about us?
A closely related concept worth checking out is mastering Share of Visibility in modern SEO. It offers another angle for understanding your digital footprint, especially when it comes to search.
Key Takeaway: Share of Voice has grown up. It's no longer just about ad spend. It's a full-picture metric that tells you how much of the entire conversation your brand truly owns, no matter where it's happening.
Getting a handle on this metric is the first step toward creating a strategy that doesn't just join the conversation but actually leads it.
To keep things simple, let's break down the fundamental parts of Share of Voice.
Share of Voice at a Glance
This table gives a quick and easy summary of the core ideas behind SOV.
Component | Simple Explanation |
|---|---|
Your Brand | The company or product being measured. |
Competitors | Other brands fighting for attention in your specific market. |
The Conversation | Any relevant mention, impression, or click in your industry. |
The Channel | The specific platform you're analyzing (e.g., social, search, ads). |
Think of these as the basic ingredients. Once you understand them, you can start measuring and, more importantly, growing your influence.
Exploring the Different Flavors of Share of Voice
Share of Voice isn't a single, one-size-fits-all number anymore. Back in the day, it was simple—how many of the TV ads in your time slot were yours? Today, the conversation around your brand is happening everywhere, all at once. You can't measure a viral TikTok the same way you measure your spot on a Google search page.
Getting this distinction right is the difference between a strategy that works and one that just spins its wheels.
Think of it like this: your brand's overall presence is a feast. You've got different dishes on the table—some are spicy, some are savory, some are sweet. You wouldn't use the same recipe for a steak that you would for a dessert, right? The same goes for Share of Voice. Each "flavor" tells you something unique about how you stack up.
Let's dig into the main types of SOV you absolutely need to be tracking.
SEO Share of Voice
This is all about how visible you are in organic search results. SEO Share of Voice isn’t just about ranking number one for your own brand name—that’s table stakes. It’s about owning the digital real estate for the actual problems your customers are trying to solve.
Imagine your ideal customer types "best project management tool" into Google. Your SEO SOV is basically the odds that they see your website pop up versus a competitor's. A bigger slice of the pie here means you’re grabbing more organic traffic, building real authority, and becoming the go-to answer in your industry.
To figure this out, you’re looking at metrics like:
Keyword Rankings: Where you land on the search engine results pages (SERPs) for your most important keywords.
Organic Impressions: How many times your site shows up in results, even if nobody clicks. It's a measure of pure visibility.
Click-Through Rate (CTR): The percentage of people who see your link and actually click on it. This tells you if your message is resonating.
The simple formula looks something like this:
SEO SOV = (Your Brand's Organic Keyword Impressions / Total Market Keyword Impressions) x 100
This tells you exactly what percentage of the available search spotlight for your key topics belongs to you.
PPC Share of Voice
While SEO is about earning your visibility, Pay-Per-Click (PPC) Share of Voice is all about buying it. This metric is hyper-focused on your paid ad campaigns, usually on platforms like Google Ads or Microsoft Advertising. It's a straightforward measure of how often your ads are appearing compared to the total number of times they could have appeared.
In the world of paid search, this is officially called Impression Share. If your Impression Share is 40%, it means that for every 10 searches that trigger your keywords, your ad showed up only four times. The other six times? That was your competitors—or nobody at all.
This flavor of SOV is critical for diagnosing problems with your paid strategy. It helps you understand:
Budget Gaps: A low Impression Share could be a dead giveaway that your budget is tapped out before the day is even over.
Ad Quality Issues: Google might not be showing your ad because your Ad Rank (a score based on your bid and ad quality) is too low to compete.
Competitive Pressure: It gives you a crystal-clear picture of just how aggressively your competitors are bidding on the same turf.
Social Media Share of Voice
This might be the most fast-paced and dynamic flavor of them all. Social Media Share of Voice measures your slice of the conversation on platforms like X (formerly Twitter), Instagram, LinkedIn, and TikTok. We're talking about the real-time chatter—the mentions, the hashtags, the good, the bad, and the ugly—all compared to your competitors.
This isn't about ad spend; it's about cultural relevance. Are people talking about you? What are they saying? And most importantly, are they talking about you more than the other guys?
To get the full story, you’ll need to track:
Brand Mentions: This includes direct @mentions and people just typing out your brand name.
Relevant Hashtags: How often are people using your branded hashtags versus general industry or competitor tags?
Audience Sentiment: Is the conversation around your brand positive, negative, or just neutral? The context is everything.
The truth is, Share of Voice has morphed into a multi-channel metric that blends social chatter, ad impressions, and search visibility. The core calculation is always your brand’s performance divided by the total market performance. For instance, if a retail brand gets 1,000 ad impressions and the entire category saw 10,000 impressions, that brand has a 10% SOV. You can find more practical examples of how digital SOV is calculated over on skai.io.
Each of these SOV types is a different lens. By looking through all of them, you stop guessing and start seeing the complete picture of your brand's true influence in the market.
Why Share of Voice Is Your Secret Weapon for Growth
Knowing your Share of Voice (SOV) is more than just a vanity metric—it’s one of the sharpest tools in your kit for actually predicting and driving business growth. It helps you move from just being another player in your market to truly understanding your influence within it.
But the real magic happens when you start comparing your share of the conversation to your share of the market. This is where a game-changing concept comes into play.
The Power of Punching Above Your Weight
The secret weapon for growth is a metric called Excess Share of Voice (ESOV). It's a surprisingly simple idea that measures the gap between how much people are talking about you (your SOV) and how much of the market you actually own (your market share).
The formula is as straightforward as it gets:
ESOV = Share of Voice (%) - Market Share (%)
Think about it this way: if your brand has a 15% Share of Voice but you only hold a 10% market share, your ESOV is +5%. You're officially "punching above your weight." You're generating more buzz than your current size suggests, which is a fantastic leading indicator that you're on track to steal market share from your competitors.
Decades of marketing research have shown that brands able to maintain a positive ESOV almost always see their market share grow over time. It's one of the most reliable predictors of future success. You can see more on this principle by checking out this guide to measuring Share of Voice.
This concept map breaks down the main arenas where you can measure and grow your SOV.

Each of these channels—SEO, PPC, and Social—is a battlefield where you can build your brand's presence and boost your overall Share of Voice.
Using SOV for Competitive Intelligence
Beyond just predicting your own growth, tracking SOV is one of the best forms of competitive intelligence you can get your hands on. It gives you a direct, unfiltered look at the power dynamics in your market.
By listening in on the conversation, you can:
Spot Competitor Strategies: Did a rival suddenly get a flood of mentions? They probably just launched a new campaign or product. SOV data lets you see these moves in real-time, so you’re never caught by surprise.
Benchmark Your Performance: SOV gives your metrics much-needed context. A 5% bump in your brand mentions feels great, but if your main competitor grew theirs by 20% in the same period, you’re actually losing ground. It keeps you honest.
Find Untapped Opportunities: Who are the up-and-comers in your industry? SOV analysis can reveal emerging competitors long before they become a serious threat, giving you a head start to adjust your own strategy.
Uncovering Audience and Market Insights
Finally, SOV isn't just about you versus your competitors. It's a powerful listening tool that tells you what your audience truly cares about, right now.
By analyzing the topics and trends swirling within the broader conversation, you get answers to critical questions. What features are customers raving about? What pain points keep popping up? What new trends are on the horizon that your brand could jump on?
Tracking your Share of Voice helps you keep a finger on the pulse of your industry. It lets you spot market shifts before they happen, giving you the chance to pivot your content, product, or messaging to meet your audience where they are. In the end, it’s not just about being the loudest voice—it’s about being the smartest.
How To Measure Your Share of Voice Across Key Channels

Okay, enough with the theory. Let's get our hands dirty and talk about how you actually measure this stuff. Calculating Share of Voice isn’t some abstract marketing concept; it’s about gathering real data from the places your audience hangs out.
The trick is to look at each channel separately. Your brand’s story unfolds differently on social media than it does in a Google search, so you need to measure them differently. We'll walk through the big three: social, search, and paid ads.
Tracking the Conversation on Social Media
Social media is the digital town square. It’s where conversations about your brand are happening live, 24/7, making it a goldmine for SOV insights. You're not just counting mentions here; you're taking the pulse of the market.
To do it right, you need to track how often people are talking about you versus your competitors. This is how you stop guessing and start knowing where you stand.
You’ll want to keep an eye on a few key things:
Direct Mentions: This is the easy one—anytime someone tags you with an "@YourBrand." It's a clear signal someone is talking to or about you.
Untagged Mentions: Here's where it gets interesting. People talk about brands all the time without tagging them. A good listening tool will catch these and give you the full picture.
Branded Hashtags: Are people using your campaign hashtags? Tracking this shows you how well your own marketing efforts are resonating and sparking conversation.
The goal of social SOV is to understand how much of the online chatter your brand captures. This is where tools that specialize in social listening become indispensable, as they automate the process of sifting through billions of conversations to find the ones that matter to you.
Getting a handle on what is social listening is step one. It's really just about using smart tech to hear what's being said about your brand, your competition, and your industry across the social web.
Winning Visibility in Organic Search
When it comes to SEO, Share of Voice is all about your visibility on Google. Think of the search results page as a digital storefront; SOV tells you how much of that prime real estate you own.
When a potential customer searches for something you offer, do they find you, or do they find your competitor first? To figure this out, you need to track how you're doing for a specific set of keywords—the ones your ideal customers are actually typing into the search bar.
Here are the metrics that matter:
Keyword Rankings: Where do you show up? Being on page one is good. Being in the top three is great.
Organic Impressions: This is the raw number of times your site appeared in search results. It’s a pure measure of visibility.
Click-Through Rate (CTR): Of all the people who saw you, what percentage actually clicked? A high CTR means your message is hitting the mark.
By tracking these numbers for your brand and your top competitors, you can calculate your slice of the search pie and see if your content strategy is actually pulling people in.
Measuring Your Presence in Paid Ads
With paid ads, things get a lot more straightforward. Platforms like Google Ads give you a metric called Impression Share, which is basically your SOV for paid search. It tells you the exact percentage of time your ads were shown compared to the total number of times they could have been shown.
For instance, if your Impression Share is 60%, it means you're missing out on the other 40% of potential views. This could be because your budget is too low or your ad rank isn't competitive enough.
You can find this metric right in your Google Ads campaign reports. Analyzing it helps you diagnose problems like:
Budget limitations: Is your daily budget running out before the day is over?
Competitive pressure: A low Impression Share could mean competitors are outbidding you.
Ad quality: Your Ad Rank might not be strong enough to win auctions consistently.
Here's a quick look at some tools that can help you track these metrics across the board.
SOV Measurement Tools by Channel
This table breaks down some of the go-to tools for measuring Share of Voice on different channels, so you can pick the right one for the job.
Channel | Recommended Tool(s) | What It Measures |
|---|---|---|
Social Media | Naviro, Brandwatch, Talkwalker | Direct & untagged brand mentions, hashtag usage, sentiment |
Organic Search (SEO) | Keyword rankings, organic traffic, competitor visibility | |
Paid Ads (PPC) | Google Ads, Microsoft Advertising | Impression Share, click share, auction insights |
Each tool has its strengths, but they all aim to answer the same question: how visible are you compared to everyone else?
Getting a grip on these different measurement methods is the key to seeing the complete picture. For a deeper dive, this great guide explains how to calculate Share of Voice for your brand with some really clear steps. By piecing together insights from social, SEO, and PPC, you can build a true understanding of your market influence.
Actionable Strategies to Increase Your Share of Voice

Knowing your Share of Voice is like checking the scoreboard at halftime. It tells you where you stand, but the game isn't over. Now comes the fun part: taking that data and crafting a strategy to pull ahead.
Growing your SOV isn't about shouting the loudest; it's about being more intentional with where and how you show up. It’s about creating conversations, not just crashing them. Here’s your playbook for turning up the volume and becoming a voice people actually want to listen to.
Dominate the Conversation with Original Content
The most surefire way to boost your Share of Voice is to give people something new to talk about. Simply rehashing the same tired industry topics won't cut through the noise. You need to become a go-to source for fresh, valuable insights.
One of the best ways to do this is by creating original, data-driven content. Think about running your own surveys, analyzing industry data in a new way, or putting together a comprehensive annual report. This stuff isn't just shareable; it's citable. Other blogs, news outlets, and influencers will start referencing your work, which means high-quality backlinks and a surge in brand mentions.
Create Data-Driven Reports: Publish an annual "State of the Industry" report. This instantly positions you as an authority and generates a ton of organic chatter.
Develop Unique Tools: Build a free calculator or a useful template that solves a real problem for your audience. It's a fantastic way to create lasting value and keep people coming back.
Host Expert Webinars: Get a few industry leaders together to hash out a hot topic. This links your brand with top-tier expertise and gives you a mountain of content to repurpose later.
Amplify Your Reach Through Smart Partnerships
Why build your audience from scratch when you can tap into existing communities? Smart partnerships are a shortcut to getting your voice in front of new, highly relevant audiences who are already eager to listen.
But let's be clear, this goes way beyond simple sponsored posts. The best collaborations are built on shared values and mutual benefit, resulting in authentic content that clicks with everyone involved.
Key Insight: Ever wonder if influencers are worth it? Posts created with influencers see engagement rates 4.7 times higher than those without. That’s a massive signal that partnering with the right people can seriously crank up your SOV.
Here are a few collaboration ideas to get you started:
Co-Marketing Campaigns: Team up with a complementary, non-competing brand for a joint webinar, ebook, or contest. You both promote it, effectively doubling your reach.
Influencer Takeovers: Hand over the reins of your social media account to a respected influencer for a day. Their unique voice can re-energize your audience and pull in their followers.
Podcast Guest Appearances: Land a spot on popular podcasts your ideal customers are listening to. It’s a powerful way to share your story and expertise in a personal, engaging format.
Engage in Real-Time Community Discussions
Your audience is already online, talking about their problems, needs, and passions. Your brand needs to be right there with them—not as a pushy salesperson, but as a helpful expert. Actively participating in these discussions is a grassroots way to build authority and organically grow your Share of Voice.
This means looking beyond your own brand mentions. You need to be listening for keywords and topics related to your industry and jumping into the conversation wherever it’s happening.
Of course, trying to do this manually is impossible. This is where the right tech becomes a game-changer. To monitor these discussions at scale, you'll need the right tools for the job. You can check out some of the best social listening tools in our detailed guide to see how they help you find and join these critical conversations.
Being a consistent, helpful presence in relevant communities—whether on Reddit, LinkedIn Groups, or niche forums—builds trust and keeps your brand top-of-mind. Just by showing up and adding real value, you naturally become a bigger, more important part of the conversation.
Common Pitfalls to Avoid When Tracking SOV
Tracking your Share of Voice gives you a fantastic birds-eye view of where you stand against the competition. But it’s easy to get tripped up. If your data is off because of a few common mistakes, you could end up making big strategic moves based on a completely warped picture of reality.
Let’s be honest, a lot of brands make these mistakes. They end up with bad data, which leads to misguided strategies that just burn through time and cash. Knowing what these pitfalls are ahead of time is the key to making sure your SOV tracking is actually accurate and useful.
Defining Your Competitors Too Narrowly
It’s tempting to just keep an eye on the usual suspects—the big, obvious rivals you bring up in every sales meeting. But the reality is, your audience’s attention is being pulled in a dozen different directions. You're not just competing with other giants; you're up against scrappy startups, niche content creators, and even companies that solve the same customer problem in a totally different way.
If you ignore these "under the radar" players, you’re flying blind. You might be patting yourself on the back for dominating the conversation, while a smaller, nimbler competitor is quietly stealing away a passionate slice of your market.
Don't just: Track your top three direct competitors and call it a day.
Instead, you should: Widen your net. Make sure you’re including those emerging brands, influential industry bloggers, and even companies in adjacent markets to get a real feel for the entire conversation.
Using Inconsistent Metrics Across Channels
This is another huge one. You can't treat every channel the same way. How you measure SOV for SEO (think keyword rankings) is a world away from how you track it on social media (brand mentions, hashtag usage, etc.). Slapping a one-size-fits-all metric across the board will just give you a jumble of meaningless data.
Every channel speaks its own language and has its own success metrics. Comparing your organic search impression share directly to your number of TikTok mentions is like comparing apples to oranges. Sure, they're both fruit, but they tell you completely different things about your brand's health.
Remember This: A mention isn't just a mention. The context and the platform are everything. A single shout-out in a major publication could be worth more than a hundred automated posts on a noisy social feed.
Ignoring the Sentiment Behind the Mentions
This might be the biggest mistake of them all. If you're just chasing a high number of mentions without paying any attention to the feeling behind them, you're setting yourself up for a nasty surprise. A sudden spike in your SOV might look like a huge win on a chart, but what if it's because of a viral customer complaint or a flood of one-star reviews?
Not all press is good press. A high SOV fueled by negative sentiment is a five-alarm fire for your brand reputation. The real insight comes from looking past the raw numbers to understand how people actually feel about you. Getting a true read on what is share of voice means putting quality and context way ahead of sheer quantity.
Got Questions About Share of Voice? We've Got Answers.
You've got the basics down, but a few questions might still be bubbling up. Let's tackle some of the most common ones so you can move forward with confidence.
What’s a Good Share of Voice Benchmark, Really?
Honestly, there's no single "good" number that fits everyone. It all comes down to your industry. In a small, niche market, a 10% SOV could mean you're the biggest fish in the pond. But in a packed space like consumer electronics, that might just be the entry fee.
Your best bet? Start by benchmarking against your direct competitors. That's your real battlefield.
How Often Should I Be Checking My SOV?
Think of it like checking your vitals. A monthly check-in is a great rhythm to spot trends and see how you're tracking over time.
However, if you've just launched a big campaign or a new product, you'll want to ramp that up. Checking weekly or even daily lets you see the immediate impact and tweak your strategy on the fly instead of waiting a month to find out what worked.
Can a Small Business Actually Compete on SOV?
You bet. The key is not to try and out-spend or out-shout the giants on every single channel. That's a losing battle.
Instead, pick your spot. Dominate the conversation on a single platform where your audience hangs out, or become the go-to expert on a very specific topic. It’s about being a big voice in a smaller room.
Ready to stop guessing and start making your voice heard? Naviro gives you the AI-powered analytics to track your SOV, see what competitors are up to, and create content that cuts through the noise. Unlock your competitive edge today at naviro.ai.



